Returns & Exchanges

We want you to love your music and gear, but if you are not completely satisfied, you can return most items within 30 days of delivery. Please ensure that all vinyl, CDs, and media remain in their original factory-sealed packaging to be eligible for a full refund.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully pack your items in their original shipping box or a sturdy mailer, ensuring media is protected from bending or heat.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing